How we can help

Supporting older family members

Patient help for parents and grandparents whose confidence or memory is changing, including people living with dementia, and for the families who care about them.

  • Simplified home screens, larger text and Zoom
  • Good record keeping: a simple written book of devices, accounts and who to call
  • Passwords that suit the person: a well-kept paper book, a password manager, or both
  • Gentle, repeated help for people living with dementia, as best as possible
  • Medication reminders in the Health app
  • Family set up to help from a distance
  • Apple Legacy Contacts and emergency access notes
  • What families need when someone dies
  • Working alongside carers, including turning care logs into clear reports
  • Large-print, illustrated instructions to keep by the device