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Outside helpers: invite them, don't share passwords

When someone from outside the family helps with your accounts, they should get their own access, not your password.

3 min read

You keep the keys Invite helper Their own access …removed when done

It's tempting to hand a helper your password so they can sort something out. The problem is that once a password is shared, you lose track of who knows it, and you can't take it back without changing it everywhere.

Invite instead

Most services you'd want help with let you invite another person with their own sign-in: domain registrars, Microsoft 365, Google, website builders and Apple's Family Sharing. Each person has their own access, and you can remove it in a couple of taps.

You're the keyholder

  • Make sure important accounts are in your name, with your email address.
  • Invite helpers you don't know well, rather than sharing passwords.
  • Every so often, check who has access.
  • Remove anyone who no longer needs it.

That last step only works if someone does it, and as the keyholder, that's you. We're always happy to show you where to look.

Family you trust is a different story. See Sharing passwords with family, the careful way.

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